Volume 5 Number 1

 Koji Tanabe, Chihiro Watanabe
Sources of Small and Medium Enterprises Excellent Business Performance in a Service Oriented Economy
 Danish A. Hashim
The Capacity Utilization of an Airline and its Impact on Cost
 David Njite, H.G. Parsa
Structural Equation Modeling of Factors that Influence Consumer Internet Purchase Intentions of Services
 Nimit Chowdhary, Monika Prakash
Service Quality: Revisiting The Two Factors Theory
 Mushtaq A. Bhat
Correlates of Service Quality in Banks: An Empirical Investigation
 T.D.Babu, G.Jayabal
An Analytical study of the Teaching Methods at affiliated B Schools in Hyderabad and Secunderabad
 Koji Tanabe, Chihiro Watanabe
Soft Policy Instruments for Inducing Industrial Innovation in a Service-oriented Economy: a Comparative Analysis of the Vision System and University System
 Krishna Chaitanya.V
Metamorphosis of Marketing Financial Services in India
 Nilanjan Banerjee, Ashish Chordia, Prabina Rajib
Seamless Enterprise Computing using EAI
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